I ended up having to speak with an accountant for a pathetic $4,000 income, and they told me there is no way I should owe $1,100 dollar for a total income of $4,000. Finally, when I went to make my change, my taxes owed jumped from $295 (which I had already paid originally) to $1,100!!!! In other words their system is completely flawed. The IRS doesn't have my money, the TurboTax reps have given me wrong information consistently (one rep even telling me that even though my taxes were rejected, the IRS still has my money and TurboTax does not - this was a pathetic lie or attempt or failed attempt to sound competent). Their reps gave me false promises, completely incorrect help, and after speaking with the IRS, LIES. How much did you know about taxes in high school? Probably next to nothing. They sound like high school students when you speak with them. These are some of the most incompetent employees you will ever speak with. I called TurboTax and spoke with 3 different customer service reps.

However, TurboTax took the $295 that I submitted through them for the IRS, even though my taxes were rejected! When I called the IRS, they said they did not have the money. Next, my taxes were rejected, because I needed to claim myself as a dependent - this was a mistake of my own.

Turbo tax 2015 return recovery